Below are a few of the questions we are asked most often. If you do not see your question answered below, please contact us. We may add your question to our FAQ's. We will add new questions and answers periodically, so watch this page for updates to our FAQ's.

Questions on Consigning Items for Auction

1. What items do you take on consignment for your auctions?

We handle items ranging from general household items to fine antiques.

2. Do you accept one or two items for consignment or do I need to have an entire house full?

We accept one item up to an entire house or estate full of items.

3. When do you accept Bring-In consignments?

Consignments for auction are taken in by appointment.

4. How do you keep consignments from different people separate?

Every consignor is given a code number(s) and their items are tagged. An inventory is made as the items are sorted.

Questions on Bids & Bidding

1. Do you accept absentee bids?

We gladly accept absentee bids. Absentee bid guidelines vary slightly for our cataloged and uncataloged auctions.

For Cataloged Auctions:
If you are present at the auction, but cannot stay until the item in which you are interested is sold, you may leave an absentee bid. This is handled at the front desk where you register for a bid number.

If you will not be present at the auction, please review the complete catalog description before you submit your bids, unless you have already personally examined the item. You may submit absentee bids for a Cataloged Auction by contacting us.

For weekly consignment or Uncataloged Auctions:
For our uncataloged auctions, you must either personally examine the item or speak with a member of the Auction staff about the item before placing an absentee bid.

If you have examined the item and it has a lot number, you may use our absentee bid form.
Please indicate in the description field that you have personally examined the item.

If the item does NOT have a lot number, please contact us by telephone to discuss your absentee bid.

2. How do you handle absentee bids?

All absentee bids are bid competitively. This means that if you leave a $500 bid on an item we will bid on your behalf up to that amount. Absentee bidders often win their items at a lower price than what they bid. All absentee bids are confidential. We do not accept "buy" bids.

If your bid is successful we will notify you the week following the auction.

3. What if I want to do a "live" phone bid on an item?

Telephone bidding is accepted at the auctioneer's discretion on a first come, first serve basis. We ask that you reserve phone lines only for lots on which you are prepared to bid $500 or more.

All phone bids must be arranged by noon the day preceding the sale of the item.

Please contact us by telephone to reserve a phone line for auction day.


Questions on Registration & Payment

1. When I attend an auction, what information do I need to bring to get a bidding number and/or a check approved?

Always bring your driver's license with you. This will be needed to register you for the auction, and will also approve your check.

2. Do you accept out-of-state checks?

Yes, you just need to bring a valid driver's license with you to get your bidder number.

3. Do you accept Credit Cards?

Yes, we accept, Visa, Master Card and Discover. There is a 4% courtesy fee to use a Credit Card.

4. Do you charge a Buyer's Premium?

No, Robbie's Auctions never charges a buyer's premium.

5. Do you charge sales tax on items?

The state of Wisconsin requires that we charge 5.5% sales tax on items sold unless you present us with a valid tax exemption number.

General Topics

1. When are your auctions held?

Our weekly consignment auctions are held on Thursday night beginning at 5:00 p.m., with viewing starting at 3:30 p.m. Collectible and antique/decorative arts sales are normally held once a month on the first Saturday evening of the month.

2. Where are the auctions held?

In our auction house located at 705 Keller Avenue South (Hwy 46), Amery, WI., 54001 - in The Thompson Center

3. Do you sell food at your auctions?

We offer a delicious menu of snacks, sandwiches and specials.

4. Is smoking allowed in your auction house?

No, for the comfort of our patrons, and for the protection of our items, smoking is not allowed inside the building.